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Frequently Ask Questions

1. How to join us?

2. During design and development, how can I track the progress?

We upload every files during design and development to our servers. You can view them online anytime, anywhere.

3. Will I have control of my website?

Yes you do. You are free to access your files or using statistic tools to analyze your website performance 24/7

4. Will you build my website to be SEO friendly?

Yes, we build your website to be SEO friendly to be easy for search engine to find your address. We also comply to XHTML and CSS code standard, which you can check your self once your website published.

5. What is your payment rules?

We obligate our clients to pay full in advance because we hold the highest risk here with our 100% money back guarantee.

6. What payment method you accept?

7. What is your refund policy?

You can refund anytime within 90 days since your payment. We may ask your reasons to refund, just for our data to make better services next time, and not to decide the eligibility of your claim.
We will refund 100% money you pay us for our services, meaning that we hold Rp.100.000 for your domain name.
We will process your refund claim within 14 days top, to the same source you use to pay at the first place.
Upon refund process completed, we have no obligation of services to your project (files, domain, hosting, etc).

8. Whom do you mainly serve in this industry?

We mainly aim to help small to medium company in Indonesia to own their business sites.
Professionals who like to sell their services online
Personal businesses
Personal bloggers

9. Do you accept projects from international clients?

Yes we do. Just follow the same procedures described above to join us. We might have to review your application first before approval. We will contact you as soon as possible for confirmation before moving to the next steps.

10. Where your main servers are located?